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Refund Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.

Refund Policy - the basics

Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.

What to include in the Refund Policy

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.

Hi! My name is Tanisha Malhotra, and I am the founder of Unity Thru Language. I began this project during my junior year of high school, and it's incredible to witness its growth. My own experiences with language barriers inspired me to start this free program, and my goal is to assist as many people as possible in overcoming this significant challenge in our world. I believe that communication should help unite people, not be the reason for division. Through this program, I hope to make learning English accessible and enjoyable to all who are interested. I currently teach 35 students from different parts of India (Banglore, Rajasthan, and Delhi), and through my classes I have realized how even small steps can make big differences. By bridging gaps in communication, I aim to make children feel more confident to share their ideas. I welcome you to join the Unity Thru Language family, as a student or volunteer, where the aim is to create a world where everyone’s voice is heard. 

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